Manual Message Translations

Last updated: August 23, 2026

Note: If you'd like to enable Automated Language Translations, here is a tutorial you can reference: Enabling Automatic Language Translations

Translating an Outgoing Message

How do I translate an outgoing message?

  1. Navigate to the Messenger and click the plus button in the bottom right corner to begin a new message.

  2. Select locations and recipients and type out your message.

  3. Select "Translate Message" underneath the Message field.

  4. Select the language you would like to translate into.

  5. Select "Translate" and then "Confirm" to fill in the translated text.

Translating an Incoming Message

How do I translate an incoming message?

  1. Navigate to the Messenger.

  2. Find the message you would like to translate.

  3. Select the three dots "..." on the bottom right of the message.

  4. Select "Translate Message" and then pick the language you would like to translate into from the dropdown.

  5. Click "Translate" to view the translated message.

Who can manually translate incoming and outgoing messages?

Admin

Full access

Manager

Full access

Employee

No access

When would I want to manually translate a message?

  • You would like to do a one-off translation of one incoming message to a language of your choice.

  • You would like to do a one-off translation of an outgoing message.