Hiding a Message

Last updated: July 16, 2026

How can I hide an outgoing message?

  1. Navigate to the Messenger.

  2. Proceed to select your recipients and type out your message.

  3. Select the Send Settings dropdown below the message field.

  4. Toggle on Hide Message.

  5. Send the message out as you normally would.

How can I hide an already sent or received message?

  1. Navigate to the Messenger.

  2. Locate the message you would like to hide.

  3. Click into the three dots "..." in the bottom right of the message and select Hide Message.

Who can hide a message?

Admin

Full access

Manager

Limited access

Employee

No access

Notes:

1. Admins can hide any incoming or outgoing message.

2. Only admins can hide incoming messages. Hidden incoming messages remain visible to admins only.

3. Managers can hide only the outgoing messages they send.

4. Messages hidden by managers remain visible to all admins.

5. Managers cannot see outgoing messages hidden by admins unless the message was sent by the specific manager.

What does hiding a message do?

The main reason an admin would want to hide a message is to prevent managers within the system from being able to see the message content sent or received from an employee.